FAQ

Frequently Asked Questions

Orders & Shipping

Do you offer free shipping?
Yes. We offer free standard shipping on all U.S. orders.

How long does it take to receive my order?
All items are made to order. Production usually takes 2–5 business days. After production, U.S. delivery usually takes 2–5 business days. Most U.S. orders arrive within 4–10 business days total.

Will I receive tracking information?
Yes. Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Do you ship internationally?
Yes, we ship internationally where available. International shipping rates are calculated at checkout, and delivery times may vary depending on the destination country, carrier, and customs processing.

Products & Sizing

How do I choose the right size?
Each product page includes a sizing guide. We recommend checking the measurements before ordering, as our tees are designed with a relaxed, over-sized fit in mind.

What are your shirts made of?
We carry two main lines: our Comfort Colors collection features garment-dyed, 100% ring-spun cotton tees known for their soft, lived-in feel. Our Premium Over-sized Tees are crafted for a relaxed, streetwear-inspired silhouette.

Are the colors true to what I see on screen?
We do our best to represent colors accurately, but slight variations may occur due to monitor settings and the nature of garment dyeing. Comfort Colors tees in particular have a beautifully unique, slightly varied tone.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Since our products are made to order, please contact us at support@formelsestore.com before sending anything back and we'll provide instructions.

What if my item arrives damaged or incorrect?
We're so sorry if that happens! Please email us at support@formelsestore.com with a photo of the issue within 7 days of delivery and we'll make it right.